Patient Self-Service
How patients book, confirm, pay and fill forms without visiting
How patients interact with your hospital
Patients do not log in to LeapHealthOS. Learn the channels they do use: front desk, WhatsApp AI booking, messages, action links and public forms.
Hospital AI booking tools for WhatsApp agents
What a WhatsApp AI booking assistant can do for your patients, what to set up in LeapHealthOS first, and how to handle bookings that come in this way.
Patient action links (confirm, cancel, reschedule, pay, forms)
What patients see when they tap a link in a message from your hospital, the five kinds of link, and what to tell a patient whose link doesn't work.
Public forms
How a public form link lets people fill in one of your published forms without logging in, what they see, and when to use a journey form instead.
Batches, expiry and low-stock alerts
How batches and their statuses control what can be sold, how expired stock is written off automatically, and how to get alerted when stock runs low.
How patients interact with your hospital
Patients do not log in to LeapHealthOS. Learn the channels they do use: front desk, WhatsApp AI booking, messages, action links and public forms.